FREQUENTLY ASKED QUESTIONS
Simply head over to the subscription page and follow the instructions, choosing the various options as you go. Once you're signed up, you (or the lucky recipient) will begin receiving our luxuriously soft bamboo socks through your letterbox each month. Pause or cancel any time.
No. There is no joining fee. You simply pay for the bamboo socks we deliver.
You can cancel your subscription at any time via our member portal. Simply log in from the email you received when you signed up. If you have any problems don’t hesitate to contact us and we’ll help you.
Yes it is! We deliver worldwide free of charge.
Yes you can! Just be sure to choose "Yes, a gift" option on the subscription page. You can then specify when their first delivery will be made and you can add their details in the customer section at checkout. Enter your details in the billing section. Then the socks will be delivered to the lucky person receiving the gift.
Unfortunately not. We will either include plain colours and more subtle designs, bright, funky designs or a mix of patterns depending if you choose the "Adventurous", "Classic" or "A Mix" plan.
Your socks will be randomly selected each month from our collection of unique, super soft bamboo socks, using our special sock matcher algorithm.
Remember, if you are not 100% satisfied with the pair that was selected for you, you can always send them back and we'll have a fresh pair sent right out!
Not at all. You have the choice to log into the member portal and view/amend deliveries if you wish, otherwise the subscription will take care of itself. You will receive an email with any important changes to your subscription.
Absolutely. We are always adding new designs and collections. This normally happens 2-3 times per year. Join our newsletter community to be the first to hear.
Free delivery at all times and better value bamboo socks! You will also be the first to receive our latest releases.
Absolutely. This is an easy process from within your easy to use subscription management area. Simply log in from the link in the email you received at sign up.
100% LIFETIME MONEYBACK GUARANTEE
If for any reason you feel our socks are not the best you’ve ever experienced, then we will give you your money back. Contact us and get a discount to replace them.
HIGH CONTENT BAMBOO MATERIAL BLEND
We have worked tirelessly to come up with a material blend that combines the wonderful benefits of bamboo whilst remaining durable, comfortable, breathable and still looking great at the same time.
Our socks are 75% Moso Bamboo Viscose, 22% Polyamide on the heel and toe for durability and 3% Elastane for ultimate comfort, fit and feel. Disclaimer: These are authentic Swole Panda Bamboo socks, designed by a small independent team in the UK.
CLASSIC STYLE MADE WITH SUSTAINABLE MOSO BAMBOO
Not only do our socks look great, but realise that these are the highest quality, longest lasting and sustainable pair of bamboo socks ever made, which is why we have been featured in GQ, Huffpost, The Times, Forbes & more. Bamboo is incredibly strong for it's weight, which allows you to wear your socks actively without worrying about them wearing through.
ENVIRONMENTALLY FRIENDLY
Our bamboo socks are not only incredible to wear, they have an array of benefits for the environment too. Bamboo requires no irrigation requiring 1/3 the amount of water to grow than is necessary for cotton, essential in a world where water is becoming more and more scarce.
Bamboo rarely if ever needs replanting. The miracle of bamboo is that it miraculously will sprout on its own and one acre of bamboo will yield 10 times more than one acre of cotton. Cotton needs harvesting and re-planting each year.
SOFTEST FIT AND FEEL
Ever had socks that have a horrible seam at the toe? We HATE that! By using sustainably sourced Moso Bamboo and hand linked seams, we have created the most comfortable socks on the market.
Our unique composition of bamboo material absorbs and wicks away moisture from your skin ensuring you can have unrivalled comfort for hours on end.
SEAMLESS "COMFORT TOE"
All of our socks are knitted by hand from sustainably sourced Moso Bamboo making them extremely soft, but also deceptively durable.
From the harvesting of the bamboo to the hand linking of the seams is a seven step process from start to finish.
LUXURY, RECYCLABLE PACKAGING
Our bamboo socks come in beautiful, high quality envelopes that give them that extra wow factor. Whether you are giving them as a Christmas present, a gift for Father's Day or to a special somebody for their Birthday, our bamboo socks are given the presentation they deserve.
Our envelopes are made from FSC approved paper sources and our mailing bags from compostable corn starch.
OUR ETHICAL APPROACH
We spend months finding the best factories around the world—the same ones that produce your favorite designer labels. We visit them often and build strong personal relationships with the owners.
Each factory is given a compliance audit to evaluate factors like fair wages, reasonable hours, and environment. Our goal? A score of 90 or above for every factory.